Most growing e-commerce brands don’t need a full-time COO, and they definitely don’t need an agency pretending to be one. They need one senior operator with nearly 20 years of hands-on experience — available when it counts, owning the outcomes, and reachable directly without a project manager in between.
I embed into your operation as a fractional COO — in your tools, your meetings, your Slack — take ownership of the systems and outcomes, and build infrastructure designed to run without me. No decks, no theory, no junior staff doing the real work. Execution only, by the person you hired.
With nearly 20 years of hands-on experience across warehousing, logistics, distribution, DTC, and B2B — plus a verified track record of 800+ clients and 2,000+ Upwork hours — I bring C-suite operational depth at a fraction of the cost of a full-time hire, and without the overhead of an agency.
Agency-level output. Concierge-level service. One direct contact. That’s the model.
Start a conversationWeekly dedicated hours inside your operation — your tools, your meetings, your Slack. Ideal for brands that need consistent senior ops leadership over months or years without a full-time hire.
Scoped engagements with clear deliverables, success metrics, and a defined timeline. Perfect for platform migrations, 3PL onboarding, warehouse redesigns, or ShipStation overhauls.
Tell me what you’re dealing with and I’ll give you an honest assessment of whether a fractional engagement is the right fit — and if so, what it would look like. You’ll hear back from me directly.
Or email me directly: Joe@thepolitogroupinc.com